[INSERT ...] and do not represent a real client. Replace them with genuine, verified results before publishing.The challenge
[INSERT CLIENT CONTEXT] ran a recurring conference programme where venue rates had never been benchmarked and terms rolled over year on year. There was a strong suspicion of overpayment but no evidence — a common situation addressed by cost benchmarking.
Existing procurement model
[INSERT: describe the prior approach — e.g. incumbent venue rebooked annually, no RFP, no benchmarking, limited scrutiny of cancellation and attrition terms].
Our approach
- 1BenchmarkWe benchmarked day delegate, room hire and accommodation rates against comparable venues and cities.
- 2Competitive RFPWe ran an event RFP to create genuine competitive tension.
- 3NegotiateWe used the field and the benchmark to negotiate rates and terms.
- 4ContractWe improved cancellation and attrition provisions to reduce financial risk.
The solution
[INSERT: describe the outcome — e.g. retained or switched venue on improved terms, multi-year agreement, benchmarked rates].
Commercial outcome
[INSERT COMMERCIAL RESULT — evidenced against the benchmark and prior spend].
Operational outcome
[INSERT OPERATIONAL RESULT — e.g. repeatable sourcing process, reduced risk exposure, clearer reporting].
KPIs
| KPI | Before | After |
|---|---|---|
| Day delegate rate | [INSERT] | [INSERT] |
| Cancellation terms | [INSERT] | [INSERT] |
| Benchmarked | No | Yes |
| Evidenced saving | [INSERT] | [INSERT] |
Client testimonial
[INSERT CLIENT TESTIMONIAL]— [INSERT NAME, JOB TITLE, ORGANISATION]